Welcome to Olivora Cosmetics. These Terms & Conditions govern your use of our website and the purchase of our skincare products. By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these Terms & Conditions, please discontinue use of our website.
1. Acceptance of Terms
By accessing this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Your continued use of the website constitutes your acceptance of these Terms & Conditions.
2. About Olivora Cosmetics
Olivora Cosmetics provides skincare and beauty products for personal use. We strive to ensure that all information on our website is accurate, up-to-date, and helpful to our customers.
3. Product Information
We make every effort to display our products, descriptions, and images accurately.
However:
- Product packaging may vary from images displayed on the website.
- Colors may appear differently depending on your screen settings.
- Product availability is subject to change without prior notice.
4. Orders
By placing an order, you agree that:
- The information you provide is accurate and complete.
- You are authorized to use the selected payment method.
- Your order is subject to acceptance and availability.
We reserve the right to refuse or cancel any order if fraud, unauthorized activity, pricing errors, or other unusual circumstances are suspected.
5. Pricing
All prices displayed on our website are subject to change without prior notice.
While we strive to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel the order and notify you before processing.
6. Shipping & Delivery
We aim to process and dispatch orders promptly.
Delivery times may vary depending on your location, courier services, weather conditions, holidays, or unforeseen circumstances.
Olivora Cosmetics is not responsible for delays caused by third-party delivery providers after an order has been dispatched.
7. Returns & Refunds
Customer satisfaction is important to us.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so we can review your request.
Products must generally be returned in their original condition where applicable.
Refunds or replacements are subject to our return policy and review process.
8. Proper Product Use
Our skincare products should always be used according to the instructions provided.
We recommend performing a patch test before using any new skincare product.
If irritation or discomfort occurs, discontinue use immediately and seek professional medical advice where necessary.
9. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text
- Graphics
- Designs
- Videos
- Icons
- Website layout
is the property of Olivora Cosmetics or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
10. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations.
- Attempt unauthorized access to our systems.
- Upload harmful software or malicious code.
- Interfere with the operation or security of the website.
- Use the website for fraudulent or unlawful purposes.
11. Limitation of Liability
To the fullest extent permitted by law, Olivora Cosmetics shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim, where permitted by law.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, policies, or practices of external websites. Accessing such websites is at your own risk.
14. Changes to These Terms
We may update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Olivora Cosmetics operates, without regard to conflict of law principles.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Olivora Cosmetics
Email: info@olivoracosmetics.com
We are committed to assisting you and ensuring a safe, transparent, and enjoyable shopping experience.
Thank You
Thank you for choosing Olivora Cosmetics. We appreciate your trust and are committed to providing quality skincare products and exceptional customer service.